Quality Coordinator

NKT SSC in Kaunas is looking for a Quality Coordinator to join our newly established quality team that will be working closely with various departments while resolving issues they are facing on the accounting side. So if you are a quality driven accounting professional looking for growth opportunities and ways to employ your experience in order to enhance and improve client services then look no further – we have a perfect match for you. In a role designed to own problem solving process your personal efforts won’t go unnoticed and will bring new quality to the accounting services we provide for our internal clients at NKT group.

What can you expect from the position?
The Quality Coordinator will support and assist Quality Manager in developing and implementing quality assurance policies and procedures, as well as carrying quality assurance audits and projects. Additionally, the Quality Coordinator will take ownership of investigating customer complaints and working with the relevant departments to resolve the issues. The main responsibilities for the role will be:

• Participate in preparing Quality Strategy of SSC and its implementation.
• Participate in preparing unified MEC procedure of SSC.
• Work with cross-functional teams to ensure that products match customer expectations.
• Investigate root causes of defects and recommend solutions to prevent recurrence.
• Monitor trends in customer complaints and feedback to identify areas for improvement.
• To prepare detailed reports on quality assurance metrics, findings, and recommendations.
• Assisting with MEC activities in teams where attrition is high.
• Participate in preparing E2E processes of SSC.
• Assure monthly/ ad-hoc quality checks in teams of SSC.
• Assist in the development of quality standards and processes.

To be considered for this role, please be aware that we will be looking for the following main requirements:

• Solid analytical and problem-solving skills.
• Effective organizational skills, communication and interpersonal skills
• Committed internal customer service focus.
• Full professional proficiency of written and oral English.
• Professional skills in MS Office and particularly in PowerPoint.
• Bachelor’s degree (in accounting/auditing, finance).
• 3+ years of professional functional experience within general ledger accounting and reporting, preferably from a Shared Services organisation or a major company would be beneficial.
• A solid technical accounting background with knowledge of IFRS and overall accounting processes.

Our promise

Our promise We offer you a modern office at Kauno Dokas with a workplace full of opportunities and potential. In addition, we are offering:

• hybrid work model and flexible working time.
• international environment.
• 4 additional paid vacation days.
• private health insurance.
• professional working culture and growth opportunities.
• tai chi classes on a regular basis.
• company-funded access to Linkedin learning platform.
• free parking.

Salary range for this position is from 3500 Eur to 3900 Eur brutto.

Contact and application

Read more about our offer and listen to some voices of NKT Connectors here! Aware that personality and cognitive tests might be included in the recruitment process. We will review applications continuously and close the process when we find the right match. If you have any questions, please reach out to to Ugnė Šidlauskė, HR Partner at Ugne.Sidlauske@nkt.com. Please note that due to the GDPR regulations we cannot accept any applications via e-mail.

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About NKT
NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. Since 1891, NKT has innovated the power cable technology building the infrastructure for the first light bulbs to the megawatts created by renewable energy today. NKT is headquartered in Denmark and employs 6,000 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 3.3 billion in 2024. We connect a greener world. www.nkt.com